Returns & Exchanges
We want you to be completely satisfied with your adaptive clothing purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Please ensure all tags remain attached and the garment is free from any marks or odors to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, including the packing slip to ensure our team can identify your order quickly.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.